Things To Consider While Selecting Your VOIP Service Provider

by Administrator 31. May 2011 02:56

VOIP services are fast replacing traditional landline and cellular phones due to the ease in usage and the reduced tariffs at which they are available. Every year, thousands of people switch to VOIP services while getting rid of their existing phone connections. One should not take the plunge without understanding the factors that help discern a competitive VOIP plan. You can consider the following points before you make a decision regarding the same:

  • All VOIP services providers are likely to charge a certain fixed rate irrespective of your usage. These tend to be quite nominal and can be different for different companies. You can make the best choice regarding this by scouting the market for good deals and then going in for one that best suits your budget the best.
  • Apart from the cost factor, you must also consider the kind of features that a particular company offers. Some companies may provide VOIP phone systems with a multitude of features that can be of great help especially for office purposes while others may only offer the most basic ones that are adequate for home use. You need to decide what kind of features you require and make a decision accordingly after much deliberation.
  • Apart from the charges for local calls, companies may have different pricing schemes when it comes to calling different nations. If you are purchasing a VOIP connection only to be able to talk to someone in a particular country at reduced rates, you can also look for country-specific or region-specific plans that will reduce your bills significantly.

We at Folkerson Communications Ltd provides cost effective VOIP solutions to individuals and corporate in and around Central Texas. For more information, contact us at Austin: (512) 977-0055, Temple: (254) 742-0064, Killeen: (254) 698-0016 and Waco (254) 662-2255.

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Hosted PBX-The Right Telephone for Small Business

by Administrator 23. May 2011 21:29

For small office and home business communication, Hosted PBX is one of the most preferred solutions. There are variety of features that come with hosted PBX system that can gives professional and corporate look to your business. These integrated features are known to perk up the communication between caller and businesses thereby improving caller fulfillment level.

Various features that you get with a hosted PBX system is:

  • Auto Attendant
  • Voice mail messaging
  • Fax messaging
  • Caller Id
  • Call Screening
  • Call forwarding
  • Phone extensions
  • Call transfer
  • Voice to email
  • Fax to email
  • Do not disturb facility

Callers also get an option to dial by name or dial by an extension. These features make sure that you do not miss your business calls and your customers/ callers are attended to promptly and effectively. The virtual system also makes sure that your get all your businesses messages on time.

Hosted PBX system allows employees to work from different locations. You can also set up multiple extensions to your other phone numbers including mobile number or home phone number. With multiple extensions, callers never receive a busy signal.

Hosted PBX system is cost effective solution in comparison to other traditional phone systems as it does not require any expensive equipment to be purchased and installed. You can easily manage your PBX through online system and can update various calling features online.
One of the advantages of hosted PBX system is that the whole plan can be customized according to your requirement. You can also integrate PBX features with your local business number/ toll fee number.
Some benefits of Hosted PBX phone are cited below:

  • Make your small business sound bigger
  • Help you in high volume call processing
  • Prioritize your calls
  • Avoid new hardware installations
  • Use existing phones
  • Transfer calls to anywhere, anyone
  • Distribute phone calls to team members at any location

If you are looking for Hosted PBX phone system for your small business, feel free to contact Folkerson Communications, LTD at Killeen: (254) 698-0016.

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Maintaining Your Business Phone System

by Administrator 16. May 2011 23:52

Business phone system is a vital part of business communication. However, a wrong telephone system can severely mar all the facets of business functioning. Various extraordinary advancements have taken place in the field of telephone communications during the recent times. Due to this advancement, we now have VoIP (Voice over Internet Protocol) telephone systems, hosted PBXs, online fax services etc. available extensively in the market.

Most of the companies are able to stay and thrive in the business because of the Internet and today’s modern telephone features and facilities available.
Small scale and mid-sized businesses are evidently not in a position to engage technicians to maintain the telephone systems in their office and to be precise; there is actually no need to permanently employ such personnel. In today's times there are a host of VoIP service providers, online fax service providers, hosted PBX providers and toll free number service providers etc. As a matter of fact, you are not even required to purchase any expensive hardware.

Besides, most telephone systems are scalable and it is not required that you overbuy all the telephone features and facilities right now in one go. You can arrange with your service company to provide only such telephone features and telephone facilities that you need now and gradually upgrade them as your business expands.

Certain basic telephone features and facilities are very important and not dispensable by even small businesses. The main facilities needed by the phone services are the facility to put the caller on hold and the facility to transfer the call to another system if required by the caller. Most business concerns will also require Internet fax facilities and from a marketing angle even toll-free numbers.

The loss that your business can endure if your business phone system fails or goes dead even for a few hours is unimaginable. Apart from this, your customers and business affiliates may feel awfully irritated if they are not able to access your phones and may as well turn to your contenders.

It is hence of utmost importance that you tie up with the correct telephone service provider that is well known, dependable and provides you with 24 x 7 uninterrupted back-up support and competitive prices. Folkerson Communications, LTD is one such telephone service provider. We can be contacted at Austin: (512) 977-0055.

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Business Phone Systems For Small Businesses: The Key To Prosperous Future

by Administrator 6. May 2011 23:13

In today's time, a lot of people own or work for small businesses and startup companies, and more people than ever before are making an effort to open or start their own small business. The key to a thriving small business is communication and utilizing business phones. 

The most popular way to ensure that your small business is well equipped to communicate successfully and efficaciously is to be sure that you have the very best kind of business phone available in the market. In past, small business phones were very basic and lacked elaborated features or capabilities. This is no more the case. Small business phones can now perform a vast range of functions that can completely enhance the way in which you do business. While earlier phone models just permitted you to put a caller on hold, transfer lines and retrieve voice messages; the latest phones that you can purchase today provide a lot better range of services.

Making use of a data network and computers for your company's phone systems can dramatically boost the probabilities for collaboration within your small business. Video calling, Web conferencing and many other collaboration tools help in making the long distance communication between the parties much comfortable. Customer relationships are enormously improved when the clients and business practitioners are capable of communicating via voice or video conference calling. By investing in a business phone system that makes these choices available to your customers or clients, you are providing them with a wide variety of strategies to get in touch with you and consequently reassuring them that you are always accessible and consistently ready to attend to their demands. 

If these reasons are not enough, reckon that small business phones are one of the best ways to heighten the productivity without needing to shell out money on travel, costly phone billings and other expenditures. Giving your company the chance to be the very best in its field always begins with successful communication.

If you are looking for a new business phone system for your small business, then don’t hesitate in contacting Folkerson Communications, LTD at Killeen: (254) 698-0016.

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