How To Evaluate VoIP Phone System In Waco TX

by Administrator 16. October 2013 20:20

A vast majority of Texas-based businesses have switched to VoIP phone systems, thanks to the range of benefits offered by this modern communication system, including lower costs and extensive features. Before you invest in a VoIP phone system for your business, it is important to evaluate the system, and have a realistic view of the benefits that your Waco business is getting the benefits that were expected from it. The following checklist guides you on how to carry out this evaluation:

  • Cost evaluation: As attractive as a VoIP phone system might seem from a cost perspective, it is important to evaluate all components in the cost evaluation. This should include required IT upgrades including switchers and routers, cabling costs, cost of increased internet bandwidth, and a dedicated fax line if required.
  • Quality of service: Since VoIP business phone systems essentially depend on internet services, there is a scope of dropped calls and downtime caused by variances in these services, such as viruses, regional disturbances, service attacks, etc. You need to consider this while evaluating the benefits of a VoIP phone system for your Waco-based business.
  • Scalability: What might be a great move for your business today, could end up costing you highly in the future, if you do not plan ahead. The same stands true for VoIP, in which scalability should be a top priority.
  • Customer service: When it comes to VoIP, customer service is more important than ever, because if anything goes wrong with your phone system, the last thing you want is to keep waiting for prolonged periods. You can call the customer care number to see how long the wait times are, or contact previous customers to ask about their experience.

The benefits offered by VoIP for business communication cannot be denied. However, like any other critical business decision, it is important to adopt due diligence before adopting VoIP for your business. If you are looking for an experienced and reliable VoIP service provider for your business in Waco, TX, you can visit us at Folkerson Communications Ltd. You can call us at (254) 662-2255.

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Telecommunications Solutions In Waco TX

by Administrator 4. October 2013 16:08

Folkerson Communications, LTD is a telecommunications company with branches across the Central Texas area. Since its establishment in 1996, we have been dedicated to providing coming-of-age and cost-effective services to our clients. Our industry-leading experience makes us a name that you can trust while looking for business phone systems in Waco TX. No project is too big or too small for us. Right from small offices with 1-50 phones, to large establishments with more than 1000 phones, we have expertise in meeting all sorts of telecommunication needs.

Our specialties include VoIP, Wireless, Voice Mail and other contemporary communication features for single offices as well as multi-location setups. We provide a comprehensive solution for the communication requirements of your company, starting from the initial phases of consultation and installation, going on to the implementation and service of these systems. We specialize in the design as well as sales of phone systems, peripherals and specialty applications for offices of all sizes. Our VoIP phone system services for small to large businesses are the best in the industry in Waco, laden with features that will make a true difference to the productivity of your workplace.

By choosing Folkerson Communications, LTD as your telecommunications provider, you shall be gaining access to the best-of-breed manufacture resources and support, as well as a wide-reaching resource of product knowledge. Whether it is network configurations or call center applications, you can be sure to get the most superior service in all respects. We lay special emphasis in providing this high level of professional service to each of our customers, ensuring an unmatchable experience. You can contact us online or via telephone at (254) 662-2255 to access this abundant resource of knowledge. We shall be glad to assist you with any questions that you might have regarding your current vendor, as well as guide you on your best options if you are considering switching to a better service.

 Apart from office phone systems and VoIP, our areas of expertise also include data networks and structured cabling. We provide LAN and WAN installation and services, handling upgrades of existing networks, as well as new installations. Our certified technicians can also fulfill all your structured cabling requirements, right from adding an extension to setting up the entire voice and data infrastructure for your office building. The list of telecommunications brands that we specialize in includes NEC, SAMSUNG, LUCENT, ESI, WIN, MITEL, NORSTAR, PARTNERS, PANASONIC, and TOSHIBA. Contact us on our 24X7 helpline right away to know how we can help you enhance your office telecommunications.

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