Buying the right phone system is crucial for the proper execution of your business activities. It is your primary link to stay in touch with your customers, clients, employees as well as business partners. The phone system you choose has a great impact on the way you deal with your customers and the level of services you are able to deliver. While there are a number of phone systems offering different set of features, the key lies in choosing in one that perfectly suits your business needs.

Given here are some of the common types of business phone systems available in the market:

PBX System

The PBX (private branch exchange) phone system is suitable to meet the requirements for an organization with 35 to 40 employees. It is flexible enough to integrate with the existing hardware in the office setting such as computer modems, fax machines and phone extensions. A PBX phone system offers many advanced features such as include call waiting, automatic call back, call conferencing, auto dialing and call transfer.

Key System

These phones are widely used in small sized companies, with approximately 5 to 30 employees. A key system is requires not as much of investment as a PBX phone, but also offers lesser features. These phone systems are operated through a central key system unit (KSU) and can be upgraded according to the requirements of your business.

VoIP Phones

These phones represent the latest advancement in the telecommunications technology. A VoIP system allows for an easy communication between different organizations situated across the globe. Unlike the traditional landline phones, these systems transmit voice calls in the form of data packets over an internet connection. The basic highlight of a VoIP phone is that it can help you stay connected to your business from any part of the world. All you need is a working internet connection, a compatible phone system and an account with your VoIP service provider. These can efficiently work in organizations of varied sizes, whether small or large.

The main advantages of using VoIP phone system for your business include:

• Inexpensive local and international calls
• Easy installation and maintenance
• Increased productivity and employee efficiency
• Simple user interface
• Phone portability
• Seamless communication
• Advanced features
• Ability to add phone lines

We, at Folkerson Communications, Ltd, are a leading provider of business phone systems in Killeen, TX. We also offer cost-effective and feature loaded VoIP phones customized to the needs of your organization. For more information, you can call us at (254) 698 – 0016 or visit our office at 701 Sun Meadows Dr, Harker Heights, TX 76548.

Effective communication plays an important role in the success of any business, regardless of its size. Every employee of an organization must have effective means to communicate with co-workers, clients as well as prospective customers. Therefore, it is critical to choose the right phone system that can be efficiently relied upon for a long time. Additionally, the phone system should also be versatile enough to accommodate to your business expansion needs and other technological upgrades. It should provide the flexibility of working away from office and divert calls along with recording feature for training and quality control.

Here are some of the benefits of choosing the right phone system for your business:

• Lower Cost: This is a major concern for majority of the small scale and start-up businesses. Communication costs can be quite high if you have client across international borders. An efficient phone system provides a practical way out to curtail your business’ telecommunication expenses.
• Easy To Maintain: The installation and maintenance costs of VoIP phone system are lesser as compared to the traditional equipment. You can easily review your monthly bills and detect any unauthorized calling patterns, such as an employee making personal calls during working hours.
• Easy Expansion: Business phone systems are designed to be scalable according to the requirements of your company. As your business expands, you can easily add up new phone lines and advanced features to the existing system.
• Varied Features: With an integrated telephone system, you can gain access to a number of features that can increase the efficiency of your business operations. These may include caller ID, call recording, voicemail, call forwarding, call waiting, auto attendant etc. All these features will help you improve your customer service and professionally represent your business before the callers.
• Increased Employee Efficiency: Working with an advanced phone system can also help you increase the efficiency and productivity of your employees. They can always respond to official calls regardless of their physical presence. With the call routing feature, the inbound calls to the business phone can be redirected to their personal contact number. Thus, you do not miss a single potential customer and are able to provide excellent customer service. 

Folkerson Communications, Ltd. is a leading provider of affordable and feature-rich business phone systems in Killeen, TX. For more information, you can call us at (254) 698 – 0016 or visit our office at 701 Sun Meadows Dr, Harker Heights, TX 76548.

Hosted VoIP phone systems have brought about a complete revolution in the way business communications are carried out. They provide a cost-effective alternative to the traditional business phones along with several advanced features that can help to streamline your company’s operations. Installing VoIP phone in your workplace can benefit the business in numerous ways.

Here are some ways in which a VoIP phone can help to cut the telecommunication costs of your business:

• Lower Call Charges: One of the biggest benefits that a VoIP system provides for your business is by reducing your monthly phone bills. As all the calls are placed through Internet in the form of data packets, it does not charge high per minute rates. With a VoIP phone, you can conveniently communicate with your international clients at the rate of local calls.
• Reduced Hardware Expenses: When you opt for a VoIP phone system, you can make huge savings on the hardware and installation costs. You just need a working Internet connection and a phone system. There is also no complicated cabling or space occupying equipment to be set up. Once the VoIP software has been installed, you can easily access your account from any location across the world.
• Scalable Extensions: Hosted VoIP systems also allow businesses to add or remove phone lines, any time, according to their requirements. As your company expands, you may need to hire more staff and require additional phone lines. With VoIP technology, extensions can be easily added without having to call specialized IT personnel or disrupt existing phone systems.
• Customized Plans: Another important benefit of VoIP is that there are a variety of calling plans available and you can choose one according to your requirements. Thus, you do not need to pay for the services that you are not going to use. The monthly rental and call rates may vary depending upon the plan you choose.
• Promotes Work-From-Home Culture: As VoIP allows connectivity from any part of the world, employees can conveniently work from home. This will help your business downsize its utility costs in the end. It will also give employees an increased sense of autonomy, thus, increasing business productivity.

We, at Folkerson Communications, Ltd, provide affordable VoIP solutions in Killeen, TX. For more information, feel free to call us at (254) 698 – 0016 or visit our office at 701 Sun Meadows Dr, Harker Heights, TX 76548.