Business Phone System Buying Guide

by Administrator 20. October 2015 17:16

Phone system is an important equipment for any business, whether small or large. It allows them to communicate with their prospective and existing clients or customers.  Therefore, businesses want their phone systems to be efficient and cost-effective. With so many phone system options available, choosing one can be quite confusing.

Here is a quick guide that can help you buy a suitable phone system for your business:

  • Assess the Features: In order to choose the best-suited phone that brings value to your business and increases productivity, assess the features that you require. Different phone systems offer a wide range of features for you to choose from. Some of them include auto attendant, call conferencing, voicemail, call recording, speed dialing, call forwarding, music on hold etc. Evaluate your company’s requirements and choose the features accordingly.
  • Calls frequency: The number of calls that you expect to receive and make per day is also important while choosing a phone system. You can choose the number of phone extensions depending upon the total incoming and outgoing calls. You can even have expansion slots to add more lines later. Having a few lines may keep your clients waiting and affect your business. 
  • VoIP: These days, most businesses are option for VoIP phones due to their affordability. Through these phones, you can make international calls at considerably lower costs. Also, if you have offices or employees working from multiple locations, VoIP phone systems can be very useful for you. It can help you to stay connected to your work from anywhere in the world.
  • Find the right service provider: To get the best business phone system, you need to find a provider that is credible and reputed. You can look for a trusted service provider online or ask for references from your friends. The company you choose should be able to offer a business phone system that can be customized according to your needs.

We, at Folkerson Communications, Ltd., offer affordable business phone systems in Killeen, TX. Our technicians will carefully asses your requirements and provide phone systems that will perfectly suit your company’s telecommunication needs. For more information, you can call us at (254) 698 – 0016 or visit our office at 701 Sun Meadows Dr., Harker Heights, TX 76548.

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Benefits Of Hosted VoIP For Startups

by Administrator 13. October 2015 15:41

An efficient telecommunication solution is crucial for a business that is yet to establish its entity in the industry. The phone system should not only be cost-effective, but also be able to meet the requirements of the company. Voice Over Internet Protocol (VoIP) technology is one such tool that offers economical services with considerable functionalities.

Here are some of the benefits offered by a hosted VoIP phone system for start-up businesses:

  • Save money: When you initiate a new business, you need to save money from all quarters and avoid unnecessary expenditure. VoIP systems work well in such a scenario due to their affordable installation and maintenance costs. You can choose calling plans according to your needs and upgrade it as you expand your business. International calls are also much cheaper through VoIP.
  • Increased flexibility: VoIP systems are very flexible and can be easily scaled according to your business requirements. You can easily add or remove extensions in your office phone. Integrating software programs such as remote conferencing, media messenger, automatic call distribution, voicemail solutions etc. is also very easy.
  • Interesting features: VoIP phone systems offer a wide range of advanced features that can be beneficial for start-up companies. Some of them are call forwarding, voicemail, auto attendant, voice mail to email transfer, caller ID, find me/ follow me and a lot more. Incorporating these features can significantly improve your credibility and present you as a professional business to the clients.
  • Increased mobility: If your business currently does not have a physical location or manages employees who work from home, VoIP is certainly the best solution for you. You can carry the adapter and hold telephonic conversations from any location. All you need is an Internet connection and a VoIP phone system.
  • Enhanced productivity: Since VoIP systems allow multitasking; it can significantly increase the productivity of employees. You can conduct virtual conferences, share important data, make and receive video calls etc. This saves a lot of time and enhances the efficiency of employees. The voice clarity is also quite good, making it the number one option for start-ups.
  • Easy installation: Installing a VoIP system does not require high level of technical expertise. The installation process is quite easy and you do not require any separate cabling or wires for this purpose.

We, at Folkerson Communications, Ltd, offer cost-effective VoIP phone systems for businesses in Waco, TX. For more information, you can call us at (254) 662 – 2255 or visit our office at 1412 S Robinson Dr, Waco, TX 76706.

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VoIP For Healthcare Industries In Killeen

by Administrator 6. October 2015 19:59

Voice over internet protocol (VoIP) has been successful in making a mark in both public and private organizations. Being an advanced telecommunication technology, more and more businesses are implementing VOIP to capitalize on its useful features and improve their profit margins. The healthcare industry holds no exception. VoIP systems provide an easy way to doctors and nurses to improve their networks with patients as well as other fellow employees while minimizing the communication costs.

Here are some of the benefits of VoIP technology for healthcare industry:

  • Reduced Expenses: VoIP is an efficient and low-cost alternative to the traditional phone systems. As VoIP uses the internet to send and receive calls, it eliminates the need to pay a separate telephone bill. There are no large equipment and cabling that have to be maintained. Moreover, the cost of international calls through VoIP is a lot cheaper than the wired phone systems.
  • Scalability: VoIP systems make it easy to add phone lines to an existing network. Thus, if you expand your hospital or clinic, you can include more phone extensions without any significant investment. The phone systems are also easy to install and maintain.
  • Improve Clinical Care: A hosted VoIP system allows healthcare providers to communicate with specialists in other states or countries. It allows them to conduct video calls and call conferences to discuss complicated medical conditions and the effective line of treatment for the same. They can also carry out real-time training programs to improve proficiency in handling medical emergencies.
  • Increase Efficiency: A VoIP system provides better access and management of patient records, thus, reducing the costs of dedicated equipment to store data. The process of billing and registration can also be streamlined with VoIP. The large volume of incoming calls can be simultaneously answered and sorted according to priority.
  • Better Service: VoIP phone system helps the staff to manage appointments to reduce wait times and also send reminders to the patients about visit times. With a caller ID feature, it becomes easy to identify each patient and access his/her medical record during the call. Moreover, the calls can be tracked and recorded for quality assurance purposes.

We, at Folkerson Communications, Ltd, offer efficient VoIP phone systems for healthcare industries in Killeen, TX. For more information, you can call us at (254) 698 – 0016 or visit our office at 701 Sun Meadows Dr., Harker Heights, TX 76548.

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