Business Phone Systems In Killeen, TX

by Administrator 14. July 2015 17:08

Effective communication plays an important role in the success of any business, regardless of its size. Every employee of an organization must have effective means to communicate with co-workers, clients as well as prospective customers. Therefore, it is critical to choose the right phone system that can be efficiently relied upon for a long time. Additionally, the phone system should also be versatile enough to accommodate to your business expansion needs and other technological upgrades. It should provide the flexibility of working away from office and divert calls along with recording feature for training and quality control.

Here are some of the benefits of choosing the right phone system for your business:

  • Lower Cost: This is a major concern for majority of the small scale and start-up businesses. Communication costs can be quite high if you have client across international borders. An efficient phone system provides a practical way out to curtail your business’ telecommunication expenses.
  • Easy To Maintain: The installation and maintenance costs of VoIP phone system are lesser as compared to the traditional equipment. You can easily review your monthly bills and detect any unauthorized calling patterns, such as an employee making personal calls during working hours.
  • Easy Expansion: Business phone systems are designed to be scalable according to the requirements of your company. As your business expands, you can easily add up new phone lines and advanced features to the existing system.
  • Varied Features: With an integrated telephone system, you can gain access to a number of features that can increase the efficiency of your business operations. These may include caller ID, call recording, voicemail, call forwarding, call waiting, auto attendant etc. All these features will help you improve your customer service and professionally represent your business before the callers.
  • Increased Employee Efficiency: Working with an advanced phone system can also help you increase the efficiency and productivity of your employees. They can always respond to official calls regardless of their physical presence. With the call routing feature, the inbound calls to the business phone can be redirected to their personal contact number. Thus, you do not miss a single potential customer and are able to provide excellent customer service. 

Folkerson Communications, Ltd. is a leading provider of affordable and feature-rich business phone systems in Killeen, TX. For more information, you can call us at (254) 698 – 0016 or visit our office at 701 Sun Meadows Dr, Harker Heights, TX 76548.

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How To Choose The Right Business Phone System

by Administrator 7. May 2015 15:51

Effective communication is the key to a successful business in today’s fast paced environment. Maintaining constant contact with the customers and clients is a very important aspect of maintaining relationships and gaining more business. Therefore, as a business owner, it is important that you choose the right phone system in order to improve your company’s profitability.

Here are some tips that can help you choose the most suitable business phone system:

  • Determine Your Communication Needs: This is the most crucial step of the selection process. Analyze your business needs and determine how many staff members will require using a phone at present as well as a few years from now. Also, if your office will have multiple locations, you might need to have several phone lines.
  • Decide On Essential Features: Make a list of the important features that you require in your system. For instance, determine if you will hire a receptionist or need an automated call attendant. Also deciding about conference and video calling feature or employees working from home etc. will also assist in deciding the phone system required for your business.
  • Select Phone System Technology: Depending upon the telecommunication needs of your business, you can decide if you want to go for the VoIP phone system. Carefully evaluate the features offered and whether they will be helpful for your company’s operations. If your organization has multiple locations, employees working from home or your business require frequent international calls, VoIP is the ideal option for a cost effective communication. 
  • Scalability And Cost-Effectiveness: Make sure that your business phone system does not require new hardware implementation to add any features. Since VoIP phone systems are software regulated, they do not require any complex cabling and are quite cost effective to maintain in a business setting.
  • Ease Of Use: The phone system that you choose for your company should have simple operations that can be efficiently understood and used by your employees. The features offered by the phone should be capable of increasing your telecommunication capacities and should be easy to administer by office personnel without much technical background.

We, at Folkerson Communications, Ltd, provide feature rich and practical VoIP solutions for the businesses in Killeen, TX. For more details, you can call us at (254) 698 - 0016 or visit our office at 701 Sun Meadows Dr, Harker Heights, TX 76548.

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