Why Businesses Are Switching To Hosted VoIP

by Administrator 11. November 2014 16:18

VoIP has enormously transformed the way businesses are communicating in the present times. Many medium to large businesses have switched their traditional phone systems with hosted VoIP due to the tremendous benefits that it offers. Besides empowering business to streamline their telecommunication system and reduce costs considerably, hosted VoIP offers a lot more benefits that are profitably manipulated by organizations. Some of these benefits are:

  • Work from anywhere: In contrast to the traditional phone systems, VoIP gives the employees mobility by allowing them to access the business phones from any place in the world. They just need an internet connection and a compatible device. With such efficient services, you can always stay connected to your office work, regardless of where you are.
  • Efficient client services: Hosted VoIP comes with numerous features that allow you to offer better services to your clients.  For instance, if you get a call from a customer, your phone system will immediately sort the client’s detailed information from your office records. Thus, you can answer their queries much quickly and efficiently.
  • Work together with your colleagues, from anywhere: Besides phone calls, VOIP also offers features such as IMs and video conferencing that helps you work in collaboration with other team members, even when you are thousand miles away. This is particularly helpful for businesses that have offices in different countries.
  • Never miss important phone calls: The features in VoIP phone systems such as caller ID and call waiting helps you to track every incoming call. If your company gets huge call traffic, you can re-route simultaneous calls to ring at different numbers at the same time.
  • Easy to modify: You can add or alter the features of your hosted VoIP phone system anytime without the need of having any IT skill or knowledge. Users have direct access to manage the phone features and service settings.
  • No hardware problems: Traditional phone systems are likely to get damaged in case of a crisis at your workplace.  However, the hardware for VoIP is stored securely in an offsite location. You just have to redirect the calls to an alternate location and employees can even take the calls from their home or another location.

If you also want your business to expand and flourish you should consider making the switch to hosted VoIP phone systems. For more information, feel free to contact Folkerson Communications, Ltd at (254) 698 – 0016.

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A VoIP Phone System For Business And Much More

by Administrator 20. October 2014 18:33

All businesses, irrespective of their size, rely on Voice over Internet Protocol for effective and cost effective communication. Communication is one of the most important factors that leads a business to success and helps in increasing their productivity and sales. Companies spend a huge amount of money on their phone and communication bills every year and they look for ways to cut the costs that they incur on communicating with their employees, clients and associates. VoIP helps in communicating over the Internet and has in fact opened new avenues for businesses as they can build up a client base or deal with suppliers and distributors from all over the world.

Realizing the benefits of communicating with broadband over analog phone systems, many companies are switching to VoIP systems. Broadband services are available at reasonable costs and thus, substantially reduce the costs of calling internationally. This has also made it possible for the employees to remain in touch with the office and the management while working in any part of the world. They can plug in their phones anywhere, as they need only high-speed broadband connection to remain connected to their office. The VoIP phone system, being flexible, helps businesses present themselves in a professional manner. The system maximizes the employees work ability and efficiency as it helps them stay linked with their co-workers and the customers.

With VoIP phone systems businesses enjoy more mobility and portability. The employees can log into their phone with a high-speed internet connection and they can even use their system through emails while traveling. VoIP system enables conducting video conferences and virtual meetings at the most affordable prices. The employees can easily share documents and discuss the deals in detail without bothering about the call charges. Conducting meetings irrespective of the location of the team is easy and manageable due to this advanced system.

Besides cutting-edge functionality and dependable customer support, VoIP comes with easy to use features. By using VoIP rather than landline system, company employees can make calls from computers or laptops and even forward calls to mobile phones. New features can be easily installed on VoIP system and it does not require any hardware installation. It is crucial to use the services of a VoIP phone system provider that has experience and offers the best solutions and customer support. It is important that you consider all the options available and choose the one that suits your business needs.

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