Common VOIP Issues

by Administrator 6. September 2011 20:28

VOIP is fast replacing other methods of calling especially in large organizations that need to make frequent international phone calls. The great degree of reduction in bills that is a direct result of switching to VOIP from traditional phone systems is a major factor in kick starting this change. Although most companies using VOIP services are satisfied with this method of communication, others may feel frustrated due to the low quality of voice calls that they may be suffering from. In such a case, the VOIP service is seldom to blame. There can be various factors that may be responsible for the drop in quality. They may be directly or indirectly related to the speed and service provided by your internet service provider and other hardware and technical issues. Some of the issues that people using VOIP may face have been specified below along with ways in which they can be successfully eliminated. Tackling these issues can help provide a clear, effective and efficient method of communicating and holding conversations through VOIP services.

Sometimes, the Internet Service Provider that you are using for browsing the internet may be at fault. The level of speed required for a VOIP service may be completely absent thus causing a significant drop in voice quality. This can also lead to a lot of dropped calls and other frustrating problems that hamper conversation. The circuitry that has been done to facilitate the use of the internet may not be appropriate for the web to run smoothly and efficiently. Although other aspects of internet surfing may not be affected by this, the VOIP services may show certain glitches that do not seem to go away.

The wiring or cabling present in your office or workspace may also be a reason for problems in your VOIP services. There can be faulty DSL cabling or the location of the wiring may be such so that it is frequently affected by weather changes like windy or stormy weather. There can be a lot of interference that can cause deterioration in the quality of voice over internet services.
There can be a problem present anywhere throughout the cabling that has been laid down in your office. The exact location of any such glitch can only be figured out by an expert who is called to identify the area posing problems.

VOIP software may be faulty and might not work properly. It can result in call dropping or other faults resulting in inefficient operations.

It is advised to get your VOIP connection from a reputed VOIP service provider.  For further details on best VOIP business phone solutions, call Folkerson Communications LTD - Austin: (512) 977-0055, Temple: (254) 742-0064, Killeen: (254) 698-0016, Waco (254) 662-2255.

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