Things To Consider Before Opting For Wireless VoIP Phone In Austin TX

by Administrator 8. January 2014 13:12

VoIP is the next big thing in the world of communication, with nearly every business making the switch from traditional PBX phone systems to VoIP. A large number of small and medium businesses across Austin are benefitting from the unified communication (UC) that VoIP offers, with a recent Microsoft study showing that more than 60% businesses are opting for a UC environment at the workplace. The following guide provides an insight into what business-grade VoIP offers, highlighting some important considerations that need to be made before opting for a wireless VoIP phone system in Austin TX:

A major factor to consider before switching to VoIP is the reliability of your internet connection. You need to realize that each time your internet connection goes down, so shall your voice service.

  • Another major consideration is security. With business voice traffic being transmitted over the internet, phishing, and other security concerns are a highly realistic possibility. You want to ensure that you have a dedicated internet connection with a secure firewall before switching to VoIP.
  • You also need to decide whether you shall opt for a hosted VoIP service or a self-hosted service. A hosted service makes things pretty simple, by handling all the heavy lifting offsite, and requiring no additional hardware. A self-hosted system on the other hand, requires a bit more work, requiring you to invest in some basic hardware.
  • The initial cost that you shall incur upon opting for VoIP depends on the size of your company and the existing infrastructure. Some basic things that you shall need are a broadband connection, routers and switches with configurable quality of service settings, and an internet service provider with a sufficient bandwidth cap.
  • You also need to ensure that your phones can communicate over VoIP. For this, you need to have SIP-enabled phones. If you wish to keep using your traditional analog touch-tone phones, you shall need to plug them into an ATA.

Folkerson Communications, LTD provides comprehensive business communication solutions across multiple Central Texas locations. We can provide you with professional guidance regarding the best-suited VoIP phone system to meet the requirements and budget of your business. We also provide ancillary services including structured cabling and data networking. To learn more about our VoIP services in Austin, contact us at (512) 977-0055.

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