Tips To Select The Right Phone System In Waco

by Administrator 19. August 2015 21:04

When it comes to business telecommunications, it can be quite difficult to figure out which type of phone system will best facilitate your needs. Choosing between the hundreds of features available, different types of phones and service providers, all these require a lot of planning as well as insight about the company’s future requirements. The phone system you select should be able to simplify communication within your office and with your clients or customers. 

Here are some of the tips that can help you choose the right phone system for your business:

  • Draw Up A Staffing Plan: First and foremost, you must lay out your business plan in order to determine the number of phone lines you will require at present as well as a few years later. This will depend upon the number of employees in your company as well as the nature of operations, i.e. whether the calls are mainly incoming or outgoing.
  • Choose The Features: You may consider call routing if you want your office calls to be directed to your mobile phone. For companies having a work-from-home culture, features such as call conferencing, video conferencing, voicemail etc. would be advantageous. You can also consider a phone with an automated attendant feature.
  • Type Of Phone System: Depending upon your company’s telecommunication requirements, you should decide if you want to choose a hosted PBX or a VoIP phone system. Carefully analyze the feature offered by both to determine which of them would best suitable for your business. For instance, if your company has more than one physical location, dealings with international clients or employees working from home, a VoIP phone system will be the best solution for you.
  • Scalability: You must make sure that the phone system facilitates easy addition of features, without the need to install any new hardware. In case you hire more employees in the future, it should not be difficult to add extensions to the already existing phone lines. The features offered must be able to increase your business’ efficiency, lower telecommunication costs and the system should not require specialized IT staff to be managed effectively.   

We, at Folkerson Communications, Ltd., are a leading provider of high quality phone systems in Waco, TX. We offer both VoIP and hosted solutions that can be customized according to the requirements of your company. For more information, you can call us at (254) 662 – 2255 or visit our office at 1412 S Robinson Dr, Waco, TX 76706.

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