If making calls at work still means wonky phone switches and PSTN connections for you, then you just might be one of those millions who are expected to switch to VoIP calling over the next year. VoIP, short for Voice Over Internet Protocol, is the next big thing in the world of communication, and has countless benefits over conventional telephones. Small and medium business enterprises seem to be the one’s benefitting the most from VoIP calling, not just in terms of lower calling costs, but also for improved communication.
VoIP relies on an analog to digital transmission, in which voice calls are transmitted over the internet. The basic requirements that you need for a VoIP line in your office, are a high-speed internet connection, and VOIP Handset. If you would like to use VoIP over a phone set, then you shall also need an ATA (Analog Telephone Adapter). With these essentials in place, you can get started with using VoIP without incurring any other major costs.
The transition from PSTN to VoIP will definitely be a positive one for your SME, because to start with, you will be amazed at how drastically your phone bills will be reduced. This is especially relevant for business in which long-distance calls need to be made. By getting an appropriate VoIP plan, you can make these calls at the rate of a local phone call in the country that you are calling.
Another great benefit experienced by VoIP users is the instant technical support that is available. With conventional telephones, a glitch in the office’s network meant having to wait until a technician arrived, and having to cope with a dead phone line till then. VoIP has changed that, as problems can be solved within minutes over the phone, or with the help of web-based customer support.
Moreover, the additional features that are available on VoIP networks, make communicating at the workplace much easier. You can instantly forward calls to your mobile phone, or stay in touch on the move, using your laptop. VoIP also supports a host of other features, such as call transfer, voicemail, caller ID, and call conferencing. The latest development is the introduction of “unified communication”, in which a VoIP user can choose to integrate data, voice, and video communications, leading to easier management of messages. All this makes VoIP a must-have technological advancement for small businesses the world over.
If you are looking for customized and affordable business phone system for your small business, then contact us at Folkerson Communications, LTD at Austin: (512) 977-0055, Temple: (254) 742-0064, Killeen: (254) 698-0016 and Waco: (254) 662-2255.
Business Phone Systems Austin - VOIP Phone System Austin